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FAQS

Website information

How do I add an item to my basket?
Once you’ve decided on an item, you can add it to your cart after selecting the color and size you require. The available colors and sizes are shown to the right of the main image. Just click once on each square, then, if you’d like to buy more than one of the item, type the quantity you need. Once done, click ‘Add to cart ”

How do I complete an order?
After adding the item(s) you want to your cart, click the “Checkout” button in the basket drop down at the top right of the page, or click "View cart" next to the “Add to cart” button, and you will be taken through the steps required to complete your purchase.

How do I create an account?
To create an account, click “Sign in / Register” (located at the top right of the page) and follow the on screen instructions.

How do you keep my information safe?
We store all your personal and payment information in a very safe and secure environment. Your card and login details are stored in an encrypted format. Your payment details are sent using the digitally signed SSL certificate, secure transition by Shopify security which guarantees that information exchanged between your computer and our servers is fully encrypted.

Postage information

How long will it take for my order to arrive?
Full information on our delivery options can be found on our shipping.

Do you deliver worldwide?
Absolutely! We are an international business and deliver all over the world. We use USPS , UPS for USA and CANADA Delivery . For international we use DHL , FEDEX.

The item I ordered isn't in stock. What will happen?
It is possible that the item you want may not be in stock at the moment your order is completed. In this case, we will dispatch your item automatically and at no extra cost as soon as it becomes available. We update you asap by email or call .

What if I am not present when my order arrives?
Parcels are sent via USPS , UPS , FEDEX and so the following parcel shipping protocol will be used for a parcel shipping. The postman or shipping driver tend to follow a set procedure for each house, so if you are out they will either leave the parcel with a neighbor or they will leave it in a secluded position or they will return it to the sorting office for collection. In either case the postman will leave a card through the door explaining their actions and how to retrieve the parcel.

Payment information

Can I pay with PayPal?
Yes you can, We Accept all major credit card's payment .

When will I be charged for my goods?
If you pay by card and one (or more) of items ordered is available, the total amount of your order will be charged at the time you submit the order. 

If you pay by card and none of the articles ordered are available when you complete the order, payment for each of the items will be taken at the moment they are sent. We update to all clients asap .